Buying tickets in the secondary market is much like buying cotton, paper or airline tickets.  There are many places where you can buy the airline ticket but does it really matter which service you use? Of course it does.  Especially when the ticket you are buying is an expensive one, or you need to discuss the purchase with the agent. Many times the most expensive tickets are not necessarily the best tickets for you.

Here is a list of critical things to consider when choosing a ticket broker for your next ticket purchase.

  • Physical office where you can reach the broker
  • 800# to reach Live Agents at their office, not a fulfillment center
  • Process their orders internally rather then send orders out to a fulfillment center 
    • most of the big brokers today such as Ticketliquidator have the holding broker process your order.
    • If there is a problem with your order this makes a huge difference
  • Do they have experienced ticket agents, or are you speaking with students who are working over their holiday break?
  • Member of the Better Business Bureau or the National Association of Ticket Brokers.
  • Been in business for over 3 years

If you have any questions regarding a ticket purchase and you need a second opinion on a deal or the veracity of an offer, feel free to contact our office.

Bob Bernstein
CEO eSeats.com